Customer Service Representative - State Farm Agent Team Member
Full Time in Lake Forest, CA
ROLE DESCRIPTIONBradley Purcell - State Farm Agent is seeking an energetic professional interested in helping customers manage the risk of everyday life, recover from the unexpected and realize their dreams through meaningful conversations. As a Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and compassion equip you for this versatile position. This is a customer care position; your role will be to provide an exceptional customer experience for our existing customers. This is not a sales role. WHAT'S IN IT FOR YOU?
- Base Pay of $40,000 - $75,000 annually.
- Potential to earn $75,000 - $92,000 by year two.
- Health Reimbursement Arrangement for full-time team members (up to $300/month)
- Company sponsored life & disability insurance
- Paid Federal holidays
- Sick leave (no waiting period)
- No weekends/nights
- Paid training with State Farm CRM Software
- Paid sales training
- Licensing reimbursement
BUILD A CAREER By joining the team at Bradley Purcell’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in customer care to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life.
RESPONSIBILITIES
- Foster customer relationships including follow up with customers and anticipating their needs
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Property & Casualty & Life & Health Insurance License Required
- Work with the agent to establish and meet agency goals.
QUALIFICATIONS
- Required Able to commute to the office
- Required Obtain Property and Casualty License and Life/Health License prior to start date
- Preferred Customer Care experience
ABOUT OUR AGENCYOur agency has over 10 years in the insurance & financial services industry, achieving State Farm honors - Ambassador Club Agency and Honor Club Agency. I believe in investing in my team. As a team member of my agency, I am committed to mentoring you to help you grow to your fullest potential. Our goal is to provide a fun and memorable experience for our customers while helping them navigate their insurance and financial services needs.
Compensation $40,000.00 - $75,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none